Question 1

What types of equipment do you rent?

Accepted Answer

We rent out live sound equipment packages, microphones, and select backline gear.

Question 2

Where do I pick-up and drop-off rental equipment?

Accepted Answer

Rental equipment is picked up and dropped off at our studio location.  We may allow another designated pick-up or drop-off point at our discretion.

Question 3

How can I contact you if I have questions about the rental gear?

Accepted Answer

Phone or Text: (808) 286-6710
Email: westonehawaii@gmail.com

Question 4

What types of payment do you accept?

Accepted Answer

We accept cash, check, Paypal, and Venmo for rentals.

Question 5

What is NOT provided with your rentals?

Accepted Answer

Guitar/instrument cables, tuners, guitar pedals, and drumsticks are not included with our rentals.

Question 6

What if the rented gear is not working/broken?

Accepted Answer

We try our best to minimize the potental for broken gear by making sure our inventory is serviced regularly and stored in a climate controlled storage.  In addition to our gear maintenace, we also verify that the gear is in fully working order before it is turned over to you.  We also verify that the equipment is in full working order after it has been returned; before it is allowed back into our active rental inventory.

Question 7

What happens if I loose or break the rented gear while its in my care?

Accepted Answer

Once the equipment leaves our facilities, it becomes your responsibility to return the rented gear in full working order.  If it is determined that the gear was broken or lost due to negligence on your part, you will be required to pay in full for the repair or replacement of the item.

Question 8

What is your equipment downtime policy?

Accepted Answer

It is almost impossible to guarantee that gear will not break down at some point in the future, but we try our best to minimize the potental for broken gear by making sure our inventory is serviced regularly and stored in a climate controlled space.  In the event that a piece of gear does break, we have replacements/substitutions for some of our equipment in storage offsite.  If we are unable to replace or substitue the equipment for your specified gear rental, we will notify you immediately and cancel the rental.

FREQUENTLY ASKED QUESTIONS

Rehearsal Studio FAQ

Where is your studio located?

I cant find the entrance to the studio, where is it?"

How can I contact you?

What are your hours?

Where do I park?

What types of payment do you accept?

Where are the restrooms?

What is your Cancelation Policy?

What are the instructions to unlock/lock the studio door?

Do you have WiFi in the studio?

Food and Drink Policy?

Is smoking or vaping allowed?

Is alcohol allowed?

What equipment do you provide for rehearsals?

Does the hourly fee include setup and breakdown time?

If I get there early and there is no one using the studio, can I go in?"

What is else provided with the rehearsal drumkit?

How do I turn everything on/off?

If there is no one booked after me can I extend our session?

Late night/after hours bookings?

What if something is not working/broken at the studio?

What happens if I forget something at the studio?

What is your equipment downtime policy?

What if the fire/smoke alarm goes off?

What are the Terms of Use & Privacy Policy?

Equipment Rental FAQ

What types of equipment do you rent?

Where do I pick-up and drop-off rental equipment?

How can I contact you if I have questions about the rental gear?

What types of payment do you accept?

What is NOT provided with your rentals?

What if the rented gear is not working/broken?

What happens if I loose or break the rented gear while its in my care?

What is your equipment downtime policy?